Spotted this sign at a second-hand bookshop somewhere. It tells me a couple of things:
1) We are very pally with the men-in-blue so "you better watch out, you better not cry..."
2) If you lose your receipt, good luck to you. We are not going to be sympathetic to your reasons.
3) We are too poor to print our sign on proper paper using toner or computer ink.
To show that they mean business, they even included this piece of evidence:
Yes, your eyes are not kidding you. It IS a letter from the police which showed that a recent thief at the shop was arrested by the Police and jailed for 10 months.
I forgot to add that there was also a sign somewhere (I didn't manage to capture that) which said that if you unwrap a book from its beautiful shrink wrap, it will be considered sold.
I don't know whether to cry or to laugh.
Labels: customer service, negative marketing, service failure